Teaching kids and elders online safety

kostumerYou have probably tried it a few times, an elder relativ calls you saying that his computer is acting strange and he asks if you have the time to take a look at it. Or your parents had some kids visiting that was playing with the computer, and now suddenly everything is messed op.  It is times like this, you wish that it also required some type of “drivers license” to even use a computer.
But what you would tell the elders or the kids, if you want them to have a higher level of safety online? I asked my friend Bill who runs an online tyroler kostume shop called tyrolerudklaedning.dk, which you can see here, and teaches classes about internet security. He highlighted a few things that he things most people should know, before they are even allowed to sit down in front of a computer.

Most of us gets spam mails all the time. Some of these contain various attachments, external links or offers that’s almost to good to be true. If you don’t recognize the sender, never ever open any attachments in the email, don’t click on any links in the mail and don’t reply to the email. If it’s from someone you do know, should be be careful about opening attached files, especially if it’s an .exe file, unless it’s something you expect, don’t open it. If there’s an URL  link in the mail, move the mouse pointer over the link and check the statusbar at the bottom of the window. If it’s not identical to the link in the mail, don’t click on it. If it’s from your bank or other official institution, asking you to change your password or inform them about your password, passkeys or things like that…Don’t!
If the mail is from someone you don’t know, or something you never signed up for – containing a special offer or offering you free money or gifts, delete it without replying.

Unless you already know the site or it’s a big official site, never download apps or exe files, as there is a large chance they contain malware or virus. If your browser informs you that it’s unsafe to visit a site, don’t click on the visit it anyway link.
If you want access to some special information online and the website asks for a lot of personal details in order to get access, leave the site instead.

Online Shopping
When buying online you should only use your credit card on sites you trust. Also before entering your card details, make sure that it’s over a secure connection. You can check this by looking at top of your browser, where it should say HTTPS: instead of the normal HTTP:. Even with this it’s still possible that your credit data can be compromised, last year, during Halloween, Tyroler Udklædning had problems with a virus, that would forward some of the information to a Russian website, but luckily it was discovered within a few days, so only a few customers were affected.

Generally safety
Something you should always do is install an anti virus program like EST security, only with both virus scanning and web protection is to be preferred. But don’t think that just because you have such a program installed you are safe. You still need to pay attention to your actions if you want to minimize the risk.

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